- Established2023
- Games14,000+ from 100+ providers
- AU Payment OptionsPOLi, PayID, Visa, Mastercard & more
- Withdrawal Limit (AUD)$6,000/day · $12,000/week · $42,000/month
How we can help
You can contact Just Casino support when you need assistance with your account or have a question about using the website. Our team can help direct your request to the right area and explain the next steps where appropriate.
- Account access, profile details and verification questions
- Deposits, withdrawals and other payment-related questions
- Bonus terms, eligibility and general promotion queries
- Technical problems affecting the website or your account
- Responsible gambling requests, including questions about available account controls
Support requests are usually answered within 24 hours, although the time required can vary depending on the nature of the question and any checks needed.
How to get in touch by email
Send your message to support@just-casino.site from the email address associated with your account where possible. A clear subject and concise explanation can help our team understand your request and respond more efficiently.
To help us assist you faster, include the following information in your message:
- Your account email address or username
- A short description of the issue or question
- Relevant dates, transaction references or on-screen messages, if available
- Screenshots showing the problem, where relevant
For your security, do not include your password or complete payment card details in an email. If your request concerns responsible gambling, state this clearly so it can be handled appropriately.