Betting Rules

1. General betting conditions

These rules apply to bets placed through the Just Casino website, mobile services or any other approved platform made available to customers. Additional rules may apply to particular sports, events, games, competitions, markets or promotions. Where a specific market rule conflicts with a general rule, the specific rule will normally apply to that market. If there is any uncertainty, the relevant event or market information should be checked before a bet is placed.

You are responsible for reading and understanding the information shown on the betting interface before confirming a wager. This includes the event, selection, market, price or odds, stake, potential return, applicable conditions and any closing or settlement information. Placing a bet is treated as confirmation that these details have been reviewed. You should not place a bet if you do not understand how it will be settled.

Eligibility and account use

You must meet all eligibility requirements that apply to customers in Australia and must be legally permitted to use the service from your location. You must provide accurate, current and complete information when registering and whenever information is requested. Just Casino may ask for documents or other information to verify identity, age, location, payment ownership or account activity.

Your account is for your personal use only. You must keep your login details secure and must not allow another person to access or use your account. Bets placed through your account may be treated as having been placed by you unless there is evidence of unauthorised access reported promptly. You should contact the appropriate support channel as soon as possible if you believe your account has been compromised.

• Only one person may use an individual customer account.
• You must not place bets on behalf of another person or allow another person to fund your betting activity.
• You must not use the service for unlawful activity, fraud, market manipulation or any other prohibited purpose.
• You must comply with applicable laws, account conditions and any instructions shown on the website.
• You are responsible for checking that your account and payment information remain accurate.

Placing and confirming a bet

A bet is not accepted merely because a selection has been added to a bet slip. A bet is accepted only when the system confirms acceptance and records the wager. A pending, interrupted or unsuccessful transaction must not be assumed to be a valid bet. You should check your account history or other confirmation shown on the platform before treating a bet as accepted.

Prices and odds may change before a bet is accepted. Where the platform displays a price change or requests confirmation of revised odds, you must accept the change before the bet can be placed. If a bet is rejected, cancelled or not recorded, it will not form part of your account activity, subject to any correction required because of a technical or processing error.

2. Markets, prices and bet types

The available markets, selections and odds are displayed on the platform and may vary according to the event, competition, sport, game or product. Information displayed for guidance, including statistics, descriptions, starting times and event details, may be supplied from external sources and should not be treated as a guarantee that an event will proceed or that a particular market will remain available.

Odds and prices

Unless stated otherwise, the odds shown for a selection are the odds that apply when the bet is accepted. Odds may be presented in a format explained on the website. The potential return shown in the bet slip may include the original stake or may show profit only, so you should review the calculation before confirming the wager.

Prices can be changed, suspended or removed at any time before acceptance. A displayed price may be corrected if it is clearly wrong, obviously out of line with the relevant market, or caused by a technical, human or administrative error. In such circumstances, the bet may be cancelled or settled using the correct price, where permitted by the applicable rules and law.

Singles, multiples and combinations

A single bet is a wager on one selection or outcome. A multiple or combination bet links two or more selections, and all relevant selections generally need to be successful for the bet to win, unless the rules for that bet type say otherwise. A selection that is cancelled, voided or otherwise removed may affect the remaining calculation and the way the bet is settled.

The name of a bet type does not by itself explain every settlement condition. Some markets may include special requirements about starting participants, minimum participation, timing, margins, scores, totals, placing positions or other event conditions. You should read the market description and any displayed rules before placing the bet.

Live or in-play betting

Live betting is available only where it is clearly offered on the platform. Live markets may be suspended while an event is taking place, particularly when an important incident occurs or information is being updated. A bet submitted during a suspension may be rejected, delayed or accepted only after the market is reopened. The price available when the bet is accepted may differ from the price first displayed.

Live information, scores and event timing may not be completely immediate or accurate. You are responsible for considering the risks of relying on delayed information. A live bet is settled according to the applicable market rules and official outcome, rather than solely by the information shown on a live display.

3. Results, settlement and cancelled events

Bets are settled using the result and settlement conditions applicable to the relevant market. Official results, governing body records, event information and other reliable sources may be used to determine the outcome. The way an event is described, reported or initially announced may not always be the final basis for settlement.

Event timing and completion

A market may have a scheduled start time, but that time does not necessarily determine whether a bet is valid. The market rules may specify requirements for an event to start, continue or reach a particular stage. If an event is postponed, abandoned, interrupted, rescheduled or completed under materially different conditions, the affected bets may be cancelled, voided or settled according to the relevant rules.

When an event is moved to a different date, location, format or set of participants, bets may not automatically carry over. The treatment will depend on the market and the information available at the time. A future event may be offered again as a new market, and any previous bet will be dealt with under the original market rules.

Voids, cancellations and withdrawals

A bet may be declared void where the relevant event or selection does not meet the conditions required for a valid market. This can include a cancellation, abandonment, postponement beyond the permitted period, incorrect market description, or another circumstance identified in the applicable rules. A void bet normally does not count as a winning or losing selection, although its treatment within a multiple may differ.

The withdrawal or non-participation of a competitor, entrant, player or team may affect settlement. Some markets are based on the final result regardless of participation, while others require a selection to take part. The relevant market rules will determine whether the bet remains valid, is void, or is recalculated.

Results and corrections

A result may be settled provisionally and later corrected if reliable official information changes or an error is identified. Just Casino may correct a settlement, account balance or related transaction where the original result was wrong. If an incorrect payment or credit is made, the account may be adjusted in accordance with the applicable terms.

1. Check the settled result and bet details in your account after the event.
2. Keep records of any bet reference, confirmation or transaction information that may assist with an enquiry.
3. Raise a settlement concern promptly through the available support process.
4. Do not treat a displayed balance as final where a settlement is still pending or subject to review.

4. Errors, payments and responsible betting

Technical and obvious errors

Every effort is made to keep the platform, markets and account information accurate and available. Errors may nevertheless occur because of software faults, connectivity problems, data delays, human mistakes, incorrect event information or other technical issues. If an obvious error affects a bet, Just Casino may take reasonable steps to correct, cancel or settle the affected bet in line with the applicable rules.

You must not attempt to take advantage of a known error. This includes repeatedly submitting a bet after receiving an error message, exploiting a pricing or display fault, or continuing to use information that you know is incorrect. Activity that appears irregular, abusive or fraudulent may be reviewed and may result in restrictions, cancellation or other action permitted under the Terms and Conditions.

Deposits, withdrawals and account balances

Bets can be placed only when the account has sufficient available funds or an approved payment method is being used in accordance with the platform requirements. You should review the stake and available balance before confirming a bet. A wager may remain pending while a payment or account check is completed.

Withdrawals and account adjustments may be subject to identity checks, payment verification, fraud prevention procedures and any applicable account conditions. You must use payment methods that are in your name or that you are authorised to use. Just Casino may delay or refuse a transaction where information is incomplete, a payment is reversed, account activity requires review, or the transaction would breach an applicable requirement.

Responsible betting

Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you start and only use money you can afford to lose. Take regular breaks, avoid betting when upset or under the influence of alcohol or other substances, and never chase losses by increasing your stakes.

• Decide how much time and money you will spend before betting.
• Keep betting separate from essential household spending and financial commitments.
• Use any account controls, deposit settings, time reminders or self-exclusion options made available to you.
• Ask for support if betting is becoming difficult to control or is affecting your finances, relationships, work or wellbeing.
• Do not allow another person to use your account or encourage someone to bet beyond their means.

If you want to restrict or stop your betting activity, use the responsible gambling tools available on the platform or request assistance through the appropriate support channel. We may also apply account restrictions or other measures where required by our policies, risk controls or applicable law. Please read the Responsible Gambling information for further guidance.

Questions and rule changes

If you are unsure about a market, bet type, settlement decision or account transaction, do not place another bet until you have reviewed the relevant information or obtained clarification. These Betting Rules may be updated from time to time to reflect changes to the service, market practices, technology or legal requirements. The version published on the platform at the relevant time will generally apply, subject to any rights you may have under applicable law.